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Kundenservice-Hotline-Symbolbild-Anika-Rund Personal advice & service: +49 5723 786 9111 Personal advice & service: +49 5723 786 9111
In-house production
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FR2026
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Payment methods

In our shop, the following payment methods are available:

PayPal PayPal
Klarna Klarna
Kreditkarte credit card
Alma Alma
Google Pay Google Pay
Apple Pay Apple Pay
SEPA SEPA (prepayment)


The terms and conditions of the respective providers apply.

If you have any questions regarding payment, our customer service team will be happy to help you.

Frequently asked questions

For your order, you can choose between PayPal, Klarna, credit card, Alma, Google Pay, Apple Pay, and SEPA bank transfer (prepayment).

We handle your payment details with the utmost care and process them strictly in accordance with our data protection guidelines. If you have any questions, our customer service team is always happy to help.

We do not offer direct payment by invoice.

However, this option may be available through payment providers such as PayPal (where it is called “Pay in 30 days”) or Klarna.

Please note that in this case, the terms and conditions of the selected payment provider apply, and they will also be your point of contact for any related questions.

We do not offer direct financing or installment payment options ourselves.

However, similar options may be available through payment providers such as PayPal or Klarna. You can check directly with the respective provider to see whether these payment methods are available for you.

Please note that in this case, the terms and conditions of the selected payment provider apply, and they will also be your point of contact for any related questions.

If you’d like to receive your new custom rug as quickly as possible, we recommend paying via PayPal or credit card.

If you choose bank transfer, processing your order may take an additional 1–2 business days.

Questions? We are happy to help.

Do you have questions or a special request for your unique piece from our workshop? Suggestions and feedback are always welcome. Call our customer service team on +49 5723 786 9111 or use the linked contact form.

Questions? We are happy to help.

Personal advice from our experts

We want your project to be perfect. You can therefore arrange a free, no-obligation consultation. Our experts will provide knowledgeable advice and help you choose the material, shape and dimensions.

Arrange an appointment now

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